At Direct Home Offers, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect your data, particularly in relation to our text messaging services, and your rights under applicable laws.
1. Data Collection and Usage.
We collect personal information from you when you interact with Direct Home Offers, including when you:
- Submit a form on our website or landing page
- Communicate with us via SMS or email
- Engage with our ads or promotions
The types of personal data we may collect include:
- Name
- Phone number
- Email address
- Property address and relevant real estate details
- Any other information you voluntarily provide
We use this data to:
- Send you property offers, service updates, and promotional content
- Process your inquiries and provide real estate solutions
- Improve our services and customer experience
- Comply with legal obligations
We may share your data with trusted service providers (e.g., SMS platforms, CRM tools) strictly for the purpose of delivering services to you. We do not sell, rent, or share your personal data for third-party marketing without your explicit consent.
2. Data Protection.
We implement a variety of industry-standard security measures to protect your data, including:
- Encrypted data storage and secure communication protocols
- Access control measures limiting who can access your information
- Routine monitoring of systems for vulnerabilities and threats
We comply with data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). While we take all reasonable steps to protect your information, no data transmission over the internet or mobile network can be guaranteed to be 100% secure.
3. Explicit Non-Sharing of Information.
Your privacy is important to us. Direct Home Offers:
- Does not sell, rent, or trade your personal data to third parties for marketing purposes.
- Only shares your information with vendors and service providers necessary to deliver our services (e.g., SMS gateways, CRMs).
- Will only disclose your information if required by law or in connection with legal proceedings.
4. Opt-Out Instructions.
You may opt out of receiving text messages at any time. To do so:
- Reply to any message with ‘STOP’ or ‘UNSUBSCRIBE’
- Your number will be promptly removed from future messaging communications
Please note: opting out of promotional messages will not affect transactional or service-related texts necessary for us to fulfill requested services (e.g., appointment reminders or property updates).
If you need assistance, contact us at hello@directhomeoffers.com.
5. Changes to This Privacy Policy.
We may update this Privacy Policy from time to time to reflect new services, features, or legal requirements. When changes are made:
- The “Last Updated” date will be revised
- We may post a prominent notice on our website or notify you via email or SMS if significant changes occur
Your continued use of our services constitutes your acceptance of the updated policy. We recommend reviewing this Privacy Policy periodically for the latest information on our practices.
6. Contact Us.
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us at:
Direct Home Offers
Email: hello@directhomeoffers.com