At Direct Home Offers, we are committed to safeguarding your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, store, and protect your data, particularly in relation to our text messaging services, and your rights under applicable laws.
1. Data Collection and Usage.
We collect personal information from you when you interact with Direct Home Offers, including when you:
- Submit a form on our website or landing page
- Communicate with us via SMS or email
- Engage with our ads or promotions
The types of personal data we may collect include:
- Name
- Phone number
- Email address
- Property address and relevant real estate details
- Any other information you voluntarily provide
We use this data to:
- Evaluate your property, respond to your offer request, and provide service updates you request
- Process your inquiries and provide real estate solutions
- Improve our services and customer experience
- Comply with legal obligations
Direct Home Offers works these leads directly. We may share your data with service providers such as CRM, form-capture, hosting, email, and SMS platforms only as needed to operate our services and respond to your request. We do not sell, rent, or share offer-request data with a real estate investor network or other third parties for their marketing.
2. Data Protection.
We implement a variety of industry-standard security measures to protect your data, including:
- Encrypted data storage and secure communication protocols
- Access control measures limiting who can access your information
- Routine monitoring of systems for vulnerabilities and threats
We comply with data protection laws such as the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). While we take all reasonable steps to protect your information, no data transmission over the internet or mobile network can be guaranteed to be 100% secure.
3. Explicit Non-Sharing of Information.
Your privacy is important to us. Direct Home Offers:
- Does not sell, rent, or trade your personal data to third parties for marketing purposes.
- Only shares your information with vendors and service providers necessary to deliver our services (e.g., SMS gateways, CRMs).
- Will only disclose your information if required by law or in connection with legal proceedings.
4. Opt-Out Instructions.
You may opt out of receiving text messages at any time. To do so:
- Reply to any message with ‘STOP’ or ‘UNSUBSCRIBE’
- Your number will be promptly removed from future messaging communications
Automated transactional text updates are optional and are not required to request an offer. If you opt out of text messages, Direct Home Offers may still respond to your request by phone or email using the contact information you provided.
If you need assistance, contact us at hello@directhomeoffers.com.
5. Changes to This Privacy Policy.
We may update this Privacy Policy from time to time to reflect new services, features, or legal requirements. When changes are made:
- The “Last Updated” date will be revised
- We may post a prominent notice on our website or notify you through a communication channel you have authorized if significant changes occur
Your continued use of our services constitutes your acceptance of the updated policy. We recommend reviewing this Privacy Policy periodically for the latest information on our practices.
6. Contact Us.
If you have any questions, requests, or concerns about this Privacy Policy or how your data is handled, please contact us at:
Direct Home Offers
Email: hello@directhomeoffers.com